Terms & Conditions
Our Contact details:
14 Ypres Road, Colchester,
Essex CO2 7UW
Tel: 01206 366599
VAT No: 740 8613 37
Making A Purchase
It is an offence to buy or attempt to buy alcohol if you are under the age of 18. It is also an offence for any person over the age of 18 to purchase alcohol on behalf of somebody who is under the age of 18. Please note that Fintrywines.co.uk will not sell alcohol to any person who we believe to be under the age of 18.
All prices (per 75cl bottle unless otherwise stated) are in British Pounds (£GBP), include VAT and are subject to change without prior notice. Goods will be invoiced at the prices current at the date of delivery.
Delivery and Handling
Delivery within the Colchester postcode area (CO1-7) is free. The charge for delivery elsewhere in the UK mainland for a case of up to 12 bottles is £7.95 (inc VAT) – with the exception of postcode areas in the Highlands where the charge for up to 12 bottles is £15.95 (inc VAT). All further cases, or parts thereof, are charged at £4.00. If you require a Saturday delivery, please contact us for pricing.
Orders will be dispatched for delivery between 8:00 am and 4:00 pm, unless out of stock or stated otherwise, and may take up to seven days.
Our couriers will attempt to deliver the goods 3 times and each time they are unsuccessful they will leave a card. Should a delivery be refused by a customer, or the customer is unavailable for receipt of the goods, and the goods are returned to us, an additional charge will be made for redelivery. Please note that WE CAN DELIVER TO AN ALTERNATIVE ADDRESS (such as your work address) if this is more convenient.
Please note that Fintry Wines does not currently export any goods to countries outside the UK.
With the exception of ‘vintage’ wines (over 20 years old), all of our wines are guaranteed. If you are not happy with a wine, we will provide a replacement or a refund in which case, please do not discard the wine as we may need to collect it for analysis. We reserve the right to refuse a refund/replacement if the wine in question has been discarded.
Returns Policy & Your Rights
Under the Consumer Contracts Regulations 2014, which implement the Consumer Rights Directive in UK law you are entitled to cancel your contract with us within 14 days of placing your order. Should you wish to cancel your contract, you must contact us within this period. Please note that the wine or goods purchased must be returned, at your expense, unopened and in its original packaging, and that you are liable for any damage caused between receipt of the wine and its return. We will refund any monies paid to us in respect of a cancelled order within 14 days of receiving your notice of cancellation.
We retain ownership of any products ordered until we have received full payment for such products. However, risk of the products will pass to you upon delivery.
In case the product turns out to be temporarily unavailable, we will inform you as soon as possible and, with your permission, we will offer you a wine of equivalent quality or refund the value of the unavailable product. Please note that wines of a subsequent vintage to those listed may be delivered when the latter become unavailable.
Our Liability and Disclaimer
Our liability in connection with any products purchased through our web site is strictly limited to the purchase price of such products. This does not exclude or limit in any way our liability for fraud, or for death or personal injury caused by our negligence, or any other liability to the extent that it may not be excluded or limited as a matter of law. As a rule, we cannot accept any liability for changes to or defects in the products which are due to the products’ manufacturers. We further accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable. We accept no liability for any minor errors or omissions that can remain despite the precautions taken by us in the presentation of the products.